The Council and Local Boards Code of Conduct helps to ensure that members of Council engage and debate using acceptable conduct. These standards should serve to enhance public confidence that the Municipality's elected representatives conduct Council business in a civil and courteous manner.

If you believe that a Council member has breached the Code of Conduct, you may request an investigation by the Integrity Commissioner. 

Integrity Commissioner 
Tony Fleming,
Cunningham Swan Lawyers
Suite 300 – 27 Princess Street,
Kingston, ON K7L 1A3 
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The Municipal Conflict of Interest Act endorses the following principles in relation to the duties of members of councils and of local boards under this Act:

1. The importance of integrity, independence and accountability in local government decision-making.
2. The importance of certainty in reconciling the public duties and pecuniary interests of members.
3. Members are expected to perform their duties of office with integrity and impartiality in a manner that will bear the closest scrutiny.
4. There is a benefit to municipalities and local boards when members have a broad range of knowledge and continue to be active in their own communities, whether in business, in the practice of a profession, in community associations, and otherwise.

In accordance with the Municipal Conflict of Interest Act, the Municipal Clerk maintains a Declaration of Interest Registry, which is a record of each time a Member of Council declares an interest at an Advisory Committee meeting or at a Council meeting. The Registry contains links to the Member’s declaration of interest form.

The Town Council has appointed Local Authority Services as its closed meeting investigator under Section 239.2 of the Municipal Act.

The Closed Meeting Investigator is responsible for investigating complaints about the conduct of closed meetings of Council, committees and local boards. The investigator has the authority to investigate in an independent manner, on a complaint made to them by any person, whether the municipality of local board has complied with Section 239 of the Municipal Act or the Municipality’s Procedure By-law enacted under Section 239 for a meeting or part of a meeting that was closed to the public, and to report on the investigation.

The Town of Prescott is committed to delivering high-quality municipal services in a professional, respectful, and responsive manner. Our staff are here to assist residents, answer questions, and help resolve concerns whenever possible.

We value your feedback and welcome comments regarding our services, programs, facilities, and customer service. If you have a concern or feel that a municipal service has not met your expectations, we encourage you to first speak with the appropriate department so the matter can be addressed promptly.

If the issue remains unresolved, or if you wish to submit a formal complaint under the Municipal Complaint Policy (GA-100-02), please complete the Municipal Complaint Form

You may also contact the Clerk’s Office for assistance with the complaint process at This email address is being protected from spambots. You need JavaScript enabled to view it.

The Municipal Ombudsman investigates concerns about Municipal services and administrative unfairness. We recommend that you speak to the department responsible for the service if you are unhappy with the quality of service you received.

If you are dissatisfied with the outcome of the internal complaint process, you may then file a complaint with the Municipal Ombudsman.